Knowing which suppliers to use can be a mine field, especially when you are part of Hays IG and have
hundreds of suppliers to choose from.
To support their franchisees to know which suppliers to approach, The Holiday Franchise Company have
created their own online supplier search portal, which enables their network to search by the destination
or type of holiday and have a list of approved suppliers returned.
This results can then be filtered by a number of factors, from suppliers who are trade only, those who
offer price parity, to having a sustainability pledge, to find the perfect supplier match.
It then provides full details on the tour operator, who they are and what they offer, reservation, after sales
and emergency out of hours contacts, commission rates, links to training sessions, agent Facebook groups as well as booking portals and reward schemes.
Joanne Aldridge Head of Franchise said “We continually assess what tools we can launch to our franchise
network to ensure they work quickly and efficiently, in twenty plus years in travel I’ve never worked for a
company who has a tool like this.
The head office team have worked so hard in creating and refining the supplier search, but it was all worthwhile for the fantastic reactions from our franchisees”.
Our Franchisee Thoughts:
“This is an absolute game changer!! Thanks to you all for working so hard to put it together for us”. – Aaron Owner of The Trip Designers.
“Wow – this is FANTASTIC! I can’t begin to imagine how long this has been in the making but it’s a superb tool to have. Huge thanks to all involved!” – Natalie Owner of Sandalwood Escapes.
“Who else is absolutely loving the supplier search function? It has definitely made my life a bit easier-thank you!” – Alicia Owner of Luxeco Holidays
Tour Operator Comments:
“I think it’s a fantastic tool for members to find the specialist operators or niche products at speed. It will most certainly improve efficiency and conversions. Its very simple with all the relevant information on the supplier, I am sure this will highlight new suppliers and lead to sales that previously would have been lost.”- Vishal Patel Director at Travelpack
