Planning has been in place for The Massage Company to reopen once the UK government gave the go ahead that the beauty and wellness sector could do so.
Communication has been the foundation of the planning, making sure that everyone in the business has been kept informed from the staff teams through to the member and non-member customer base.
All of the members of The Massage Company will have received an email from the centres at the start of this week with a private unlimited advanced booking link, and the front desk teams are ready and waiting for calls too!
Non-members are welcome to book from one day in advance, or may join the membership to take advantage of the advanced booking option in the busy weeks ahead.
The centres are happy to take calls to guide everyone through the new procedures and to ask any personal questions that the public may have about having a massage.
This week, the therapy teams will start back training, together with bringing a small number of customers into the centre to test, trial and feedback to them on how they find the experience. This will allow The Massage Company time to improve, refine and refresh training and the skills within the teams to be 100% ready to welcome everyone back from 30th July onwards.
The Massage Company team can’t wait to be seeing everyone again – and that also includes prospective franchisees so anyone looking at starting a business with them do get in touch.
We’ll be ready when you are!