Ableworld Broxburn is owned by franchisees Billy Hutchinson and Robert McKenzie.
Before joining Ableworld, Billy and Robert were service engineers for hospital and care home equipment. They realised there was an ever growing need for products that help people live more comfortable and independent lives at home rather than in care. They looked for an opportunity to get involved in the sector. They quickly found Ableworld and investigated the franchise opportunity. Convinced franchising would give them a much better chance of success than going at it alone, they bought an established Ableworld store not far from Edinburgh in 2019.
“The support we’ve had right from the beginning has been excellent. Head Office training covered every aspect of setting up and running our business and we also went out in the field shadowing the engineers which led to us gaining the required qualification to carry out stairlift installations and repairs ourselves. Neither of us were form a retail background, so we knew we had a lot to learn. By the time we opened the doors though, we were very confident we would make a huge success of it – and it’s been great! It’s been hard work, but incredibly rewarding from both a business and personal perspective. Knowing that we are building a business that truly makes a positive difference to people’s lives every day is great feeling.” Billy Hutchinson.
