The BFA Standards

We wrote the rulebook when it comes to franchise ethics and best practice. Our core aim is promote high quality ethical business format franchising and provide an educational space and accreditations that are governed by those standards and our Code of Ethics.

Standards sit at the at the heart of everything we do and is evident in all of our people.

Meet our Board of Directors

Introducing the Legal Committee

International Partners

Code of Ethics

All members must go through the BFA’s accreditation process in order to meet our standards, ensure they are ethical and fall in line with the Code of Ethics for Franchising. We have a range of different membership levels according to what stage a business is at on their franchising journey.

Dispute Resolution

Disputes can happen in the best-run businesses. The important thing is to stay on good terms with the other party in your ongoing partnership. Ideally, you should work out an amicable resolution without third-party intervention. If this can’t be achieved, then you should consider alternative dispute resolution.

Choosing mediation or arbitration is less expensive and stressful than taking legal action and gives you a better chance of saving your relationship. The options to consider are:

Informal Conciliation

A free BFA service for members guiding both franchisees and franchisors.

Mediation

A relatively cheap, quick and confidential process with an independent third-party mediator. Parties aren’t forced to settle their dispute during the process.

Arbitration

An independent third party will listen to both sides and then make a decision which is final and enforceable.

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