Privacy Policy

About the British Franchise Association (bfa)

The British Franchise Association is a company limited by guarantee and registered in England, number: 1341267. Its registered offices are Centurion Court, 85f Milton Park, Abingdon OX14 4RY United Kingdom. We are a not-for-profit membership organisation and are the self regulatory body for franchising in the UK. The bfa is a member of the European Franchise Federation and a founder of the World Franchise Council.  

Contacting the bfa

Questions regarding our Privacy Policy can be addressed to the Compliance Team at the above address.

Privacy Statement

The bfa understands the concern of its site users ('you'), members and customers regarding privacy of information and the Data Protection Act. 

The following Privacy Policy relates to general users of the website. The bfa has provided a separate Privacy Policy (Members’ Privacy Policy) for members of the bfa and those companies going through accreditation. The link to the members’ Privacy Policy is provided to all companies as part of their accreditation and on request via

All information given to the bfa is stored securely, and is not accessible to other users of this website. These data protection and privacy rules apply to the information you provide us with via our website only. 

How your data is collected

We will collect information from you if you complete any forms on our site or if you contact us with comments or specific requests, and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

What we use your data for

We use your data for the following purposes:

  • To provide you with services and to help you maximise benefit from the bfa and its website.
  • For the necessary administration of this website and to more effectively develop this website and record user patterns.
  • To send you details on bfa products, events and services likely to be of interest.
  • To request feedback and help us better develop future services.
  • To respond to your comments or specific requests.

Opting out

You may at any time opt out of any future bfa communication, digital or non-digital, promotional or non-promotional. If you wish to opt out of receiving postal communications please contact the bfa Marketing Department using the address at the top of this page. If you wish to opt out of email communications please use the ‘Unsubscribe’ link provided and follow the instructions. 

Third party processors

It may be necessary for the bfa to transfer your information to third party processors, such as mailing houses, partners in joint ventures or companies contracted to run our events. Arrangements are made to ensure that such information is adequately protected and not misused or further passed on.

Other third parties

The bfa does not sell on your information nor pass the information on for third party commercial use, other than activity which is being carried out in partnership with the bfa or on behalf of the bfa by a third party. Arrangements are made to ensure that such information is adequately protected.

Amending or viewing your data

The bfa will endeavour to ensure the information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly. If you have any questions/comments about the data we hold on you, or wish to see the data we hold on you, email

Changes to the data protection and privacy policy

The bfa may at times need to update its data protection or privacy policy. If this happens the changes will be posted on this page.


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