“Having started the business from scratch many years ago, we are still learning 20 years later! We thrive when working in a creative environment offering a varied and diverse approach to our customers means every day is different. We’re both sociable individuals and enjoy getting out and about meeting new customers. Building relationships is key to the success of the business, leading to repeat business, a solid reputation and word of mouth recommendations. Many of our good friends started off as customers and it’s great that they’ve been on the journey with us.
Work life balance is also essential, our Monday-Friday working days have allowed us to spend time with our friends and family whilst enjoying the benefits of running our own business. Undoubtedly the support from our fellow franchisees along with support from the franchise support centre has been integral to our success.”