Franchise Coach

Advisor Member

– Joined 2024

Franchise Coach Ltd offers professional and executive coaching for senior leaders and business owners in the Franchise Sector. The business was set up by Alexis Neighbour, who has nearly 20 years of experience within the franchise sector as a franchisee and franchisor, coupled with 25 years’ experience of coaching and training. She is a qualified professional and executive coach, accredited with the International Coaching Federation.

As an experienced business and executive coach, Alexis brings a unique perspective on franchising and coaching and set up Franchise Coach Ltd in 2023. Having experienced franchising from both sides of the partnership, Alexis is experienced with the challenges franchisees face, from the onboarding phase through to the exit process. She also understands the fine balance a franchisor needs to find between business success, growth and support for franchisees.

As the Franchise Coach, Alexis brings tailored coaching and consultancy solutions to the franchise sector, with a strong focus on ethical practices and sustainable success.

Franchise Services

Franchise Coach Ltd provide services in three key areas:

  1. Coaching partnership with Franchisors: A franchisor’s success is directly tied to the success of its franchisees, and this relationship thrives when head office teams are well-equipped to offer meaningful guidance, support and communication. We work closely with franchisors to enhance the effectiveness of their head office teams and improve their support to franchisees through coaching and development. We help franchisors develop collaborative, trust-based relationships with their franchisees that foster growth, alignment and long-term success.
  2. Consultancy on Franchisee Journey and Ethical Franchising: We provide consultancy and project work that focuses on improving the franchisee experience from onboarding through to exit. This process involves evaluating how franchisors engage with their franchisees at each stage of their journey, identifying areas for improvement and ensuring that ethical practices are embedded in every touchpoint. By advising on issues such as transparency in communication, fair decision making, structured performance management and equitable exit processes, we help franchisors build long-term trust and success in their networks.
  3. Executive and Leadership Coaching: We offer one-on-one and team coaching to senior leaders within franchisors, franchise owners and their leadership teams. Our coaching work aims to develop leadership skills, helping executives and managers make decisions that prioritise both business success and personal development. Our coaching also focuses on guiding franchisees who are navigating pivotal moments in their journey—whether they’re just starting out, facing growth challenges or preparing for an exit. Our coaching is tailored to support franchise leaders to navigate the complexities of business ownership.

Whether you’re a franchisor looking to elevate your team’s performance or a franchisee at a transition point, we are here to support you with insights, guidance and a commitment to your success.

Key Information

Sector Type:

Training Provider

Franchise Consultant Type:

Mentoring/Support & Coaching

Region:

UK

Next BFA Reaccreditation:

07736 345988

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