Professional property inspection specialists Professional Inventories have announced the full integration of what3words into their online booking platform, becoming what the company believes is the first property inspection provider in the UK — and potentially globally — to embed the technology directly into its booking workflow.
The innovation allows letting agents, landlords, and Professional Inventories franchisees to automatically receive a precise what3words location reference the moment an address or postcode is entered into the booking system.
This simple but powerful addition ensures that inventory clerks, tenants, contractors and property professionals can navigate directly to the exact property entrance or building location, eliminating confusion caused by unclear addresses, large developments, rural properties, or new-build estates where traditional postcodes can be inaccurate.
Smarter Property Visits, Instantly
Once a property is booked for a service, the what3words location is automatically embedded into the job details, making it immediately accessible to everyone involved in the appointment.
This benefits a wide range of services coordinated through the Professional Inventories platform, including:
- Property inventory check-ins and check-outs
- Mid-term property inspections
- EPC assessments
- Gas Safety inspections
- Electrical Installation Condition Reports (EICR)
- Portable Appliance Testing (PAT)
- Professional cleaning services
By directing professionals to the exact three-metre square location of the property, the system reduces delays, missed appointments and time spent searching for addresses.
What is what3words?
what3words is a globally recognised geolocation system that has divided the world into 3m x 3m squares, assigning each square a unique combination of three dictionary words.
For example, instead of relying solely on a postcode or street address, a location might be identified by three words such as apple.book.table. Entering these words into the what3words app or compatible navigation system takes users directly to the precise spot.
The technology is widely used across multiple industries in the UK and internationally. Major organisations that use what3words include:
- National Health Service (NHS)
- UK Police and emergency services
- Rolls-Royce Motor Cars
- Bentley Motors
- Ford Motor Company
Many modern vehicles and emergency services dispatch systems already integrate the technology to help locate people and places quickly and accurately.
A Practical Solution for Property Professionals
Within the property industry, where professionals frequently travel to multiple addresses every day, navigation accuracy can have a direct impact on efficiency and costs.
By embedding what3words directly within its booking platform, Professional Inventories ensures that every stakeholder involved in a property visit — from tenants and landlords to inventory clerks and contractors — can instantly access an exact location reference.
This significantly reduces wasted travel time, late arrivals and the frustration of locating hard-to-find properties.
Leadership Comment
Paul Campbell, CEO and Founder of Professional Inventories and the newly launched
Professional Inventories UK Franchise, commented:
“Property professionals spend an enormous amount of time travelling between addresses, and anyone in the industry knows how often postcodes take you to the wrong place or leave you searching for the correct entrance.
By integrating what3words directly into our booking system, we’ve removed that uncertainty. As soon as a booking is made, the precise location is there for everyone involved.
Greater efficiency, improved productivity and eliminating the time wasted looking for addresses ultimately saves money for agents, landlords, tenants and our franchise partners — and that’s exactly the kind of practical innovation the industry needs.”
About Professional Inventories
Professional Inventories is a UK property inspection and compliance services provider supporting letting agents, landlords and property managers nationwide. The company offers a full suite of property services including inventory reports, inspections, EPCs, Gas Safety checks, EICR certification, PAT testing and professional cleaning services.
The business recently launched the Professional Inventories Franchise, expanding its technology-driven property services model across the UK.
