Workplace conflict is more common than many employers realise. Acas research published in 2025 found that 44% of working-age adults in Great Britain experienced workplace conflict in the previous 12 months.
When issues aren’t handled effectively, the impact can be significant. Unresolved conflict can lead to reduced productivity, lower motivation, increased absence and higher staff turnover. Knowing how to identify concerns early and take the right approach can help businesses prevent issues from escalating into formal grievances.
That’s why the experts at our Supplier Member, Citation, have created a FREE guide: An Employer’s Guide to Workplace Conflict.
The guide explores the common causes of workplace conflict, the impact it can have on employees and businesses, how to spot the warning signs early, and when informal or formal action may be appropriate.
Download now: https://tinyurl.com/vmv6esp6
Inside you’ll find:
- Common causes of workplace conflict and why issues keep recurring
- The impact unresolved conflict can have on your people and business
- How to identify early warning signs before situations escalate
- Guidance on informal conversations and mediation
- Best practice for managing formal grievance procedures
- Tips for creating a workplace culture where concerns are raised and resolved effectively
Download your free guide: https://tinyurl.com/vmv6esp6
Citation’s HR & Employment Law experts support thousands of UK businesses to stay compliant, reduce risk and manage workplace issues with confidence. Call 0345 844 1111 or click here to learn more. Don’t forget to mention ‘British Franchise Association’ to access your preferential rates.
