Arriving in the UK in 1994, Drain Doctor is a full-service drainage and emergency plumbing service provider to both the commercial and domestic sectors. With an Industry leading Trust Pilot rating, Drain Doctor are renowned for delivering a world class customer experience when they need us the most.
With over 25 years of experience in the emergency drainage, plumbing and franchise industry, you can be safe in the knowledge that our head office team will steer you in the right direction. Guiding you through operating a business in a sector that has remained in demand, even during the harshest of economic climates.
With Drain Doctor you adopt a reputation for excellent customer service from day 1, with our franchise owners committed to maintaining a prestige level of customer satisfaction. In fact, it’s what sets us apart from everyone else in the industry.
You’ll have heard the phrase: ‘where there’s muck, there’s money!’. And that’s certainly true for Drain Doctor. As long as there are drains to clear, and plumbing in our homes and businesses, there will always be a need for Drain Doctor and its franchise owners. Technology doesn’t threaten our business, in fact it’ll only further enhance our service offering.
Training and support is a vital part of franchising and it’s at forefront of the Drain Doctor franchise model.
Our training programme ensures that motivated individuals can enter an industry with huge earning potential without previous experience. Giving you all of the confidence and technical competence to launch and grow your business. Our 12-week ‘Sure Start’ programme ensures you and your dedicated business development manager have covered every detail of training, support and launch tasks for your business, so that you are fully prepared to hit the ground running.
This includes a comprehensive 10-day residential training course at Drain Doctor’s head office. This is broken down into 5 days of learning Drain Doctor’s coveted business systems and customer service best practices. Followed by 5 days of certified technical training. Whilst we don’t want our franchise owners doing the work yourself, we do want you to become an expert in the industry so that you can manage your team and assure your customers…oh and we also technically train your initially employed staff members…FOR FREE.
Drain Doctor is a management franchise, meaning that you WILL NOT be conducting the work yourself. Instead, your role is to manage and motivate your skilled team members whilst facilitating growth in your local area.
The Drain Doctor head office team will assist you in every aspect of business support including;
“What’s great about running a Drain Doctor franchise is that it combines a traditional service industry that will always be in demand with the opportunity to create, develop and grow your own business. All of this with the support and ‘been there, done that’ expertise of Head Office and your fellow business owners.” – Richard Scandrett, Birmingham North – ex-IT and telecoms professional