Emerging Member
– Joined 2023

Privilege HR is an award winning business which provides organisations with a one-stop-shop for their workforce needs including HR, recruitment, payroll, absence management and training solutions. Their HR Directors can offer advice and support by truly becoming an extension of your management team as and when you require. They work in a wide variety of sectors; supporting companies of all sizes throughout the UK.

Founded over 6 years ago, Peter Waller-Flynn and Mary Ball wanted to share their operational and strategic HR expertise with SME’s who may not have had access to this type of support. We stand out because our consultancy retained service allows the knowledge and specialism to be present in the business but with a more value for money concept.

Over the last few years, Privilege HR has partnered with over 30 specialists in the workforce sector to now provide over 80 different services to its clients. Our range of experience means businesses not only get support on their HR; but advice on how to build and grow through their people from multiple angles.

We have grown from a local client base to national with over 150 clients supported on a retained or consultancy basis. With a client retention of over 95%, our directors have seen how HR has gone from a task of compliance to a key function for sustained growth.

With an ever-increasing client base and the desire to grow the Privilege HR brand, in 2023, we decided to become a franchising business. We marketed the franchising opportunity in July and had the first franchisee start their two-week training programme in September, after purchasing the rights to franchise in the “North Manchester” region. Through our ‘business in a box’ concept, we are looking to make it easier than ever for HR consultants to be able to manage their own businesses’ whilst at the same time having a group of workforce related experts at their finger-tips.


Our tailor made Franchise Training Support plan is a two-week training course all franchisees will complete at our head office in Liverpool. The contents of this training will include:

– Needs assessment, understanding what your clients’ needs are, setting clear actions and objectives from these needs.
– Demonstration and role play on our in-house CRM system, Dubsado.
– Shadowing Managing Director, Peter Waller-Flynn, understanding what a day at Privilege HR looks like.
– Creating your individual Franchisee Support Plan, helping us to help you.
– Introduction and demonstration on our IT software, Breathe.
– Franchisee networking plan.
– Creating a bespoke service for your clients.
– Privilege HR business partner’s meet and greet.
– Demonstration of PPH365, PHR business partner’s will explain their specialities, understand how we work as a team to boost everyone’s services and business.
– Recruitment support and packages.

You will be provided marketing & networking items you will need to succeed, as follows:
Hard Marketing
-Business Cards
-Tablecloth for networking events

Digital Marketing
-Digital brochure
-Formats for things such as PowerPoint, Leaflet
-Information sheet for colours, fonts
-A marketing launch plan
-A marketing 12-month plan

After the two-week training programme has been complete, our Franchise Support Team will always be contactable to support with any queries or questions you may have. Franchise Support Consultants will call and visit your office on a monthly and quarterly basis, to ensure you have the level of support needed for your business to flourish.

What will I do as a Franchisee

The joy of owning an HR consultancy ensures no two days will ever be the same in the role, supporting a range of different SME companies in several sectors, each provides their own unique environment and challenges. The tasks can include the following:

-Crisis management
-Contract & HR documentation
-Employment law
-HR system demonstration
-Change management
-Personal development
-Management development
-Executive coaching
-Employee wellbeing
-Risk management

Access to our consultant portal PPH365 will open up an additional 80 services, affording you the options to offer, sell and promote a ‘one stop shop’ for for all your clients workforce needs FROM DAY ONE.

Key Information

Start-Up Cost:


Franchise Type:


Sector Type:

Business Consultancy, Services & Support

Investment Type:

Start-up Franchise



0333 344 4679

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