Former IT engineer fulfils dream of owning a homecare business

08/02/2023
Caremark Ltd

James Edwards, former IT engineer and self-confessed information junkie left the world of tech behind to fulfil his dream of owning a business in the care sector.

Following a successful career in the IT world, James left paid employment behind and bought a Caremark home care franchise in Kent.

The CQC registered business is already providing jobs and care for the local communities in Ashford and Shepway, with applications coming in each week from local people looking to join their care team.

The new care service provides personal care alongside domestic support for adults 18 years and older.

James said: “Now that we are trading, I can focus on making a positive contribution to the people in Ashford and Shepway as a care provider and a local employer.”

Reflecting on his move, James said: “My decision to leave my career was a big one. I could have stayed in IT and continued to make my boss richer, but it all became rather meaningless to me.

“I wanted to be doing something more productive, more important than simply making money each month and something that was contributing to the betterment of society generally.

“I considered other sectors, but a business in care was always at the back of my mind because of my own family’s experience of care. However, it wasn’t until I met my partner that the idea really crystallised.

“She was a care assistant with another Caremark care franchise, and she inspired me to consider home care.

“Her passion for her job and her customers, as well as her desire to be part of something that has a real impact on other people’s lives was a light bulb moment for me. Happily, she has decided to join me in my business, which is great.

“I learnt about Caremark largely through talking with her and I liked what I heard. This prompted me to investigate buying a Caremark franchise in Kent where I live.

“Their business model met my expectations of a sound investment and their values and culture resonated with me, so it was an easy decision really.”

James concluded: “I have an experienced care manager by my side, so I’m confident our new team will go from strength to strength.

“And, as I love learning new things, I decided to complete the 7 mandatory training courses that all my staff must study and pass before they can work with our customers!

“I now have a better understanding of the knowledge they have to acquire and put into practice each day.

“Respect goes to them for the wonderful work they do each day!

“It’s an exciting time for me now. As the business grows and develops, I am planning to expand into supplying more complex and specialist care, and from there, children’s services.”

Profile picture_care lines_tagline-01

Caremark Ltd

Domiciliary Care
Established

What factors help ensure success when buying into a franchise?

Business associate inspires local entrepreneur to buy his own home care business

Friends with a mutual goal open a home care business in Brent

Caremark promotes talented employee to Director of Training and Compliance.

Surrey home care provider, Caremark, extends services to include care for children

Shortage of home care providers in Northampton prompts local businessman to launch his own care business.

Caremark announce exciting, long-term charity partnership with Canine Partners to further enable independence and a greater quality of life to people with disabilities.

Caremark Discovery Evening

Volunteering – learning new skills, strengthening communities

From Regional Support Manager to Franchise Owner

Are you a BFA Member? Don't forget to log in to the BFA Hub to access unique products and discounts.