Supplier Member
SocioConnect is a social media management platform purpose-built for multi-location brands and franchises who want to achieve better reach, engagement, and in-store performance by leveraging both brand and local store social media channels.
We have created one platform to unite skilled central marketing teams and unskilled local teams to maximise local marketing ROI and increase store sales. SocioConnect gives central brand marketing teams the ability to manage, govern, and support locations’ social media at scale and enables location teams to easily deploy branded marketing and support at a local level.
Take the stress out of managing your estate by working with our team who will onboard all your venues onto the platform. Sub-divided by region, brand or territory you can plan, edit, approve and publish all your social media posts from one calendar for hundreds of venues in a few clicks. Brand consistency and messaging is simple with this new level of control.
Give your marketing teams the ability to run social media ads at a local level with an estate level tool; when you do, you will save time and money. No more creating ads per store, those days are gone. Put local ads live in local areas with local level intelligence. Track performance and spend within the platform and optimise to ensure your budget is used efficiently.
Insights are in real-time, allowing your team to react and allocate digital ad-spend effectively across your entire estate to ensure maximum output. See performance across your entire estate in one view and find the locations that need help. Tags posts and suppliers campaigns to make performance tracking simple.
Turbo-charge your customer service and marketing teams with tools that save time. Control your store’s reputations and incoming messages from our Inbox dashboard and ensure your customer services team can be reactive. With our AI posts, marketing teams can choose from a range of recommended posts that are guaranteed top performers.
We provide two product solutions to multi-location brands and franchises.
SocioConnect is a tool we deliver with SocioCommand, designed for local retailers and franchisees to empower location marketing. Retailers can view content created by Head Office on SocioCommand, receive automated branded posts, and access approved brand content with the ability to customize posts for their specific store. Through our app, they can create community-relevant posts, manage customer messages in a single inbox, track social media performance, and upload local content to the SocioConnect pool. SocioConnect provides location managers and store owners the tools to supercharge their social media while saving time and delivering results.
SocioLocal is a tool we deliver with SocioCommand, designed for local retailers/franchisees to empower location marketing. Retailers can view all of the content created by Head Office users on SocioCommand. They will get automated branded posts from HQ, access suggested posts and approved brand content, and have the ability to tweak posts to make them bespoke for their store. They can create posts relevant to their local community directly from our app, respond to messages from customers in one simple inbox, track their store’s social media performance, and upload and store local on-the-ground content from their store in the SocioLocal content pool. SocioLocal gives Location Managers and Store Owners the tools they need to supercharge their social media whilst saving them time and delivering results within their community.
