Why Franchising?
I was looking for a new challenge, but my children were still relatively young. I felt that a franchise would get me up and running very quickly and I would have plenty of support to help me make a success of my new business.
Why MOLLY MAID?
My background is in HR and the idea of a Molly Maid franchise appealed to me, because it is essentially a people business, so I felt that my experience would suit it very well. My husband and I were both really impressed with Molly Maid from the outset. We found them to be very professional and we were impressed with the support they offered. Once we had visited Molly Maid, I felt that it was an organisation I would like to be a part of.
What are your greatest successes or achievements?
I was very proud to receive the ‘Outstanding Achievement Award’ from Molly Maid in 2003, as recognition of the growth I had achieved in my first year. I was also a Finalist in the BFA awards for Franchisee of the Year in 2005, but my biggest achievement is in building a business, which not only supports my family (and my husband has been involved full-time since 2013), but also provides secure employment for approximately forty people. My team and I all work hard to provide a high-quality service for our customers and I am proud of the reputation we have built in our area.
Your Top Tip (for a new Franchise Owner)?
Be prepared to work hard and follow the system. Don’t try and reinvent the wheel – Molly Maid has a good business model and it will work if you follow it.
