We would like to recognise and congratulate the exceptional performance of Sam Kazi and Zaf Aboobaker who joined Concept Claim Solutions in September 2022.

In just one year, they have managed and are still in the process of completing 49 claims with a total value of approximately £1,219,000. This is an impressive achievement, and we are proud of the persistence and commitment that Sam and Zaf have shown in managing such a significant number of claims.

When asked about their first year of trading within Concept Claim Solutions, Sam and Zaf had nothing but positive things to say. “Our first year of trading has been an amazing experience and a great opportunity to learn a new field. We have made great connections with both clients and tradespeople whom we work closely with. We have also had the pleasure of dealing with many clients’ insurance claims, from fire damage to escape of water, where our input has been invaluable and has created lifelong relationships,” Sam said.

Zaf added, “In the first year, we have managed to help many vulnerable clients to resolve their issues. In certain circumstances, we have managed to arrange alternative accommodation and get them out of their unsafe property. We have also built relationships with contractors and tradespeople, who are invaluable to our business.”

Sam said “One of the highlights was building relationships with contractors via the London build expo. Another highlight was resolving a claim for a client who was left homeless due to severe flood damage to their property,”. Zaf agreed and added, “We also had the opportunity to train and shadow with Owen Moon, another franchisee. It was an amazing experience and was very informative. It helped with our training greatly.“

Sam and Zaf have overcome numerous obstacles along the way and never lost sight of their goals. We congratulate them on an outstanding year-one performance and look forward to celebrating many more successes with them in the future.