Drain Doctor, one of the UK’s largest drainage and emergency plumbing franchise networks, is proud to announce that Richard Scandrett has been named its Franchisee of the Year.

Richard, who joined the network in 2012, operates Drain Doctor Black Country, South Staffs, and North Birmingham, a substantial footprint that he has built and maintained with a customer-first mentality that runs through everything he does. Across Richard’s area, his teams are known for their reliability and professionalism, coming to the rescue of homes and businesses 24/7, 365 days a year.

It is this combination of operational excellence and deep commitment to the Drain Doctor brand that sets Richard apart, not just as a high-performing franchisee, but as a true ambassador for the network.

The award was presented at Neighbourly’s recent Reunion event, which brought the entire network together for two days of learning, knowledge-sharing, socialising, and celebrating the outstanding talent across Drain Doctor. The event serves as a key moment in the calendar for franchisees to connect, grow, and recognise one another’s achievements.

Tom Acland, Managing Director of Drain Doctor, reflects: “Richard embodies everything we stand for at Drain Doctor. His dedication to service quality and business growth has been outstanding, and he’s a fantastic advocate for our network.”

Drain Doctor congratulates Richard and his team on this well-deserved recognition.