Care, Community and Purpose: The Home Instead Story

02/06/2026
Home Instead

Behind every Home Instead franchise is a powerful partnership between local business owners and a dedicated National Office team, working together to deliver exceptional care and lasting community impact.

Across the UK, our network of more than 265 franchise offices supports thousands of older people to remain living independently in the homes they love. At the same time, franchise owners are creating meaningful local employment, building trusted relationships with families, and working alongside charities, healthcare organisations and community groups to tackle loneliness and support people living with dementia.

For many franchise owners, the proudest moments come from the difference they make every day in their communities, whether that is helping someone stay connected to the life they know, or supporting families through challenging times with compassion and care. As one Home Instead franchisee shared, “Being a Home Instead franchisee has been one of the most rewarding experiences of my life. I’m incredibly proud of the impact we make every day, both in the lives of the clients we care for and the dedicated team of care professionals we support.”

That impact is underpinned by the strength of the network. With hands on support across recruitment, training, marketing and operations, and a unique 4:1 support ratio, franchise owners are empowered to focus on growing their business, supporting their teams and building lasting community relationships. Another franchisee highlights that this support allows them to concentrate on the most important aspects of running their business while building for future growth.

World Franchise Day celebrates what happens when entrepreneurial ambition meets genuine social purpose. At Home Instead, we are proud that our franchise owners are not only building successful businesses, but also strengthening communities, creating opportunities and improving lives every single day.

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Home Instead

Domiciliary Care
Established

Home Instead Celebrates a Hatrick of Success, with Three Finalists in the Prestigious BFA HSBC UK British Franchise Awards 

Home Instead Expands Presence in the Republic of Ireland with New Franchise Opportunities

New book by Home Instead owner shines a light on the 

Former Prime Minister Rishi Sunak Visits Home Instead to See the Future of Home Care First-Hand

Home Instead Franchisee Announced as Finalist in National Awards

Home Instead tops home care sector in Financial Times ‘Best Employers’ list

Home Instead shortlisted for Home Care Provider of the Year at Health Investor Awards

Celebrating Two Decades of Exceptional Care

BFA Chair Ruth Brown appointed Managing Director of Home Instead UK

Elite Franchise Top 100 Nominations